In an effort to improve cellular service, the City of Fort Collins is encouraging community members to report inadequate wireless signal coverage through the Federal Communications Commission Speed Test App.
The smartphone app, available for Apple and Android devices, helps to improve the accuracy of the FCC’s broadband maps. Sufficient negative reports in an area trigger a “challenge” to mobile providers to investigate and improve coverage.
Despite the FCC Broadband Map displaying 100% coverage and acceptable 4G and 5G service across Fort Collins, City of Fort Collins officials say that residents still grapple with dropped calls and frustratingly slow data in many areas.
Once the FCC receives enough “challenges” in a given area, the agency will work with mobile providers to improve or correct the reporting of wireless service in that area.
Using the FCC Speed Test App
More info at fcgov.com/fccchallenge.
Mobile users must download and run the FCC Speed Test App on their smartphones.
Users must then run speed tests outdoors or in a moving vehicle (do not do this while driving).
Data from the speed tests is automatically reported to the FCC.
